I suggest you ...

Combine orders

If a customer place 2 or more orders, he should be able to combine it into 1.

And the admin also can have the same ability

31 votes
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3 comments

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  • Richard commented  ·   ·  Flag as inappropriate

    How about this idea:

    {if} OrderStatus = new && CustomerOrderEmailCount > 1 ... Alert admin / display notification / combine the orders into one. { endif}

    This would in theory let the admin manually refund one postage or however it is easiest according to the shipped products.

  • Rob Ridley commented  ·   ·  Flag as inappropriate

    If the customer places an order - pays for it - remembers something else he wanted - and places a second order.... Happens fairly often. Challenge would be to deal with combined shipping recalculation and partial refund for reduced cost of combined shipment. I like the idea, but not clear on how it would work.

  • Dwaipayan XTech Team commented  ·   ·  Flag as inappropriate

    If a customer orders 3 different providers products he should get only one consolidated email.If any provider has received 10 or 12 orders in a day he should get only one combined email instead of 12 different email.

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