In business wise, reports are very important ! Admin should be able to print or export reports like : sales/costing, customers/members, provider/vendor commissioning, VAT/GST for specific period, bonus points used/balance for each customers, profit/loss, balance stock/inventory and etc.
Nita Lakhani commented
I cannot believe that there are no basic sales/tax report you can obtain from xcart. It seems you have to have it link to an accounting software. Our business does not use any of those and our online shop is just on section of our business and we don't want the hassle of having new accounting software for it and we shouldn't have to. I should be able to get basic sales, net and gross figures and tax figures between any two dates!